1.Do you sell other footwear that isn’t shown online?
We may sell other items that do not appear on our website. We can order a varied range of footwear from our catalogues. Please contact us for further info.

2.What if you don’t have my size?
We can order all sizes from 3 – 14 (depending on brands) If we do not currently have your size in stock then we can order it. Please contact us for further info.

3.How accurate is the sizing of the brands you sell?
Please see our Fitting Guide as a guide to help you choose your size. Customers are responsible for choosing the correct shoe size on purchase.Our guide is an aid to help you understand the fittings of certains brands.

4.Do you take custom made orders?
We accept custom made orders in accordance with our suppliers. Custom orders are normally at no extra cost to you.
If the item is more expensive we will inform you and ask if you wish to complete the order. Special orders can take longer then usual orders. This is dependant on our suppliers.

5.How do I pay for my online purchase?
Payments can be made by:
Personal Cheque or Paypal
Postal Order

6.How long will it take to receive my boots, when I buy items online?
If the item is in stock it will be despatched upon clearance of payment.

If the item is to be ordered from our suppliers it will be despatched upon receipt from the supplier and clearance of payment from you.

7.Can I return my item if it is not suitable?
Items are exchangeable within 7 days of the receipt of delivery.

Items are exchangeable when:
- The wrong item is despatched by fault of Oddd Boots
- The item is noticeably different from the same item advertised online
- The item is faulty or damaged